Shipping policy
At The Plantry, we aim to ensure a smooth and timely delivery of your orders. Below are the details of our shipping policy to provide transparency and clarity for our customers.
Delivery Areas
We currently deliver only within Pakistan.
Shipping Timeframe
Orders are typically delivered within 2-4 working days from the date of order confirmation.
Please note that delivery times may vary depending on your location and other factors.
Unforeseen Delays
While we strive to meet our standard delivery timeframe, delays may occur due to unforeseen circumstances such as:
- Public holidays
- Weather conditions
- Logistics or operational challenges
We appreciate your understanding and patience in such situations.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing a tracking number.
You can use this tracking number to monitor the progress of your shipment.
If you do not receive a tracking email within 24 hours of order dispatch, please contact us at tplantry@gmail.com or WhatsApp us at 0314 1212410 for assistance.
Shipping Charges
Shipping charges will be calculated and displayed during checkout based on your location and order details.
Failed Deliveries
In case of failed delivery attempts due to incorrect address or contact information provided by the customer the order will be returned to our facility, and you may be required to cover additional shipping costs for re-dispatch.
Need Assistance?
For any questions regarding your order or shipping, feel free to reach out to us:
Email: tplantry@gmail.com
WhatsApp: 0314 1212410
Thank you for choosing The Plantry! We are committed to delivering your orders promptly and ensuring a positive shopping experience.
Feel free to adjust the details to better fit your brand's specific shipping options.